Course Description

In today's world of increased globalization and the free movement of people across borders (particularly within the European Union), there is now an increased emphasis on the importance of quality interpersonal communication. Intercultural communication skills are becoming more important than ever. New employees arriving within the workplace need to quickly adjust and integrate in order for employers to obtain their full productive potential. Employees want to hit the ground running when being employed within a different cultural background. Doing so reduces stress on the employee, allowing them to become integrated far quicker and reaching their full productive potential far sooner.

Europe has a diverse, modern, multi-faceted economy with a strong historical global trading tradition. Because of its sheer size and historical human diversity, Europe has a number of its own cultural traits, both socially and within the business environment. Failure to comprehend these cultural traits and the reasoning behind them can lead to misunderstanding which can cost a business time and money, and also lead to social confusion and isolation for individuals. This course therefore tries to address these problems by looking at how various cultures can effectively communicate and understand how and why certain European social and business practices have come to be.

Whether you are a business In Europe with overseas employees, an overseas company wishing to do business within Europe, or an overseas individual looking to live and work in Europe, this course can be tailored to suit your requirements.

Course Requirements

Corporate course requirements for the European Intercultural Course are as follows:

  • All courses are taught in English and all participants are expected to have a good command of the English language.

  • ICT requirements are that a projector or large PC compatible screen is provided in a room that can comfortably accomodate all attendees.

  • Courses are best taught in groups of preferably no more than 10 people to allow for inividual attention. Groups larger than this can be accomodated if you so wish.

  • Courses are either a full day or half day in length, depending on customer requirements.

  • Personal specific course requirements (if necessary) should be communicated in advance.

Private individual course requirements for the European Intercultural Course are as follows:

  • All courses are taught in English and all participants are expected to have a good command of the English language.

  • Courses are either a full day of half day in length, depending on personal individual requirements.

  • Specific requirements (if necessary) should be communicated in advance.

Course Topics

  • Europe's origins

  • Europe's physical & human geography

  • Geographical tour of Europe (9 geographical regions)

  • The European Union

  • Verbal Vs non-verbal communication

  • Conflict resolution

  • Risk propensity

  • Time organisation

  • European human cultural breakdown (Corporate & Social)

Course Materials

No specific course materials are required by attendees. All course materials that are necessary (course workbooks, summary sheets etc) are provided during the training session.

Learning Outcomes

Those attending full-day training sessions would be expected to:

  • Have a general understanding of the geography and the history of 9 selected regions of Europe.

  • From their own cultural perspective, will be able to effectively communicate with a number of European cultural types in a social and corporate environment and understand why certain Europeans communicate in the manner that they do.

  • Will be able to prevent, and if necessary resolve conflicts in a variety of European corporate or social environments.

  • Have a good understanding of variuos European social and corporate taboos.

  • Will know how various modern day European corporate and civil societies are structured and why they are structured the way they are.

  • Will be able to make informed comparisons between various European cultures and their own culture with reasons for why such cultural differences exist.

Course Prices

Courses start from as little as €279pp. Please contact us for full price list details.

  • Special contract offers are available - please contact us for further details.

  • Courses taught in the UK will have a travel surcharge - please contact us for further details.

© 2019 Intercultural Training Services

Working in partnership with the Expat Centre Leiden

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and in association with the Rotterdam Expat Centre

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