Course Description

In today's world of increased globalization and the free movement of people across borders, there is now an increased emphasis on the importance of quality interpersonal communication. Intercultural communication skills are becoming more important than ever. New employees arriving within the workplace need to quickly adjust and integrate in order for employers to obtain their full productive potential. Employees want to hit the ground running when being employed within a different cultural background. Doing so reduces stress on the employee, allowing them to become integrated far quicker and reaching their full productive potential far sooner.

Japan is a modern industrial economy having a strong historical trading tradition with many European nations. Like other countries within Europe, Japan has its own unique traditional cultural traits, both socially and within the business environment. Of all the modern global economies there are, Japan is likely to provide the largest gap for Europeans with no previous experience to understand and appreciate- 'Culture Shock' is common. Failure to comprehend these cultural traits, and the reasoning behind them, can lead to misunderstanding which can cost a business time and money, and also lead to social confusion and isolation for individuals. This course therefore tries to address these problems by looking at how various cultures can effectively communicate and understand how and why certain Japanese social and business practices have come to be. Full day intensive courses go even further by offering a complete geographical and historical overview of Japan which helps bring various cultural traits into context.

Whether you are working in a Japanese business within Europe alongside Japanese employees, a European company wishing to do business with Japanese corporate entities, or are sending local employees to work in Japan, this course can be tailored to suit your requirements.

Course Requirements

Corporate course requirements for the Japanese Intercultural Course are as follows:

  • All courses are taught in English and all participants are expected to have a good command of the English language.

  • ICT requirements are that a projector or large PC compatible screen is provided in a room that can comfortably accomodate all attendees.

  • Courses are best taught in groups of preferably no more than 10 people to allow for inividual attention. Groups larger than this can be accomodated if you so wish.

  • Courses are either a full day or half day in length, depending on customer requirements.

  • Personal specific course requirements (if necessary) should be communicated in advance.

Private individual course requirements for the Japanese Intercultural Course are as follows:

  • All courses are taught in English and all participants are expected to have a good command of the English language.

  • Courses are either a full day of half day in length, depending on personal individual requirements.

  • Specific requirements (if necessary) should be communicated in advance.

Course Topics

  • Geographical overview of Japan

  • The Japanese education system

  • What is culture and how does it affect the human condition?

  • Verbal Vs non-verbal communication

  • Conflict resolution

  • Risk propensity

  • Japanese social culture

  • Japanese corporate culture

  • Time organisation

Course Materials

No specific course materials are required by attendees. All course materials that are necessary (course workbooks, summary sheets etc) are provided during the training session.

Learning Outcomes

Those attending full-day training sessions would be expected to:

  • Have a good understanding of the history and geography of Japan and how it came into being.

  • From their own cultural perspective, will be able to effectively communicate with Japanese people in a social and corporate environment and understand why the Japanese communicate in the manner that they do.

  • Will be able to prevent, and if necessary resolve conflicts in a Japanese corporate or social environment.

  • Have a good understanding of Japanese social and corporate taboos.

  • Will know how modern day Japanese corporate and civil society is structured and why it is structured in the way it is.

  • Will be able to make detailed and informed comparisons between Japanese culture and their own culture with reasons for why such cultural differences exist.

Course Prices

Courses start from as little as €279pp. Please contact us for full price list details.

  • Special contract offers are available - please contact us for further details.

  • Courses taught in the UK will have a travel surcharge - please contact us for further details.

© 2019 Intercultural Training Services

Working in partnership with the Expat Centre Leiden

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and in association with the Rotterdam Expat Centre

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